Refunds and Returns
BILLING TERMS AND CONDITIONS
The price you will be charged for the order will be the total amount shown in the shopping cart when checking out, that will be the shirt price plus the shipping fee. We process payments through paypal only at this time and don't store customer's payment information anywhere. Your transaction will be 100% safe and secure with us at oldshirtybastard.
All orders are processed and shipped out within 1-2 business days after your payment is received. Once it has been shipped out it will take 3-8 business days for delivery within North American and 7-20 business days elsewhere. US/International orders are shipped by USPS and Canadian orders are shipped by Canada Post and USPS. At this time we only provide tracking for orders being shipped to the US. For tracking please check the link in the email confirmation that was sent to you.
RETURN & REFUND POLICY
If there is an error or defect with your order please contact us via email at firstname.lastname@example.org within 7 days of receipt and we will be happy to send out a replacement for it. We can only offer a 100% refund or exchange for defective orders because all shirts are made to order. All refunds are made to the original payment method. Images are printed to a maximum size of 10x14 inches wide and high respectively. Images that appear smaller on much larger shirts are not covered by our refund policy unless they are defective as well.
Refunds for a defective or damaged product are 100% cost free for the purchaser.
Refunds are processed immediately and will be returned to the original method of payment within 2-3 business days.